This focused 2-hour session teaches professionals how to approach complex challenges with clarity and creativity. Participants will learn tools to identify root causes, generate innovative solutions, and create actionable plans to address problems effectively in their organizations.
Course Objectives:
- Understand the principles of structured problem-solving.
- Learn tools to identify and analyze the root causes of problems.
- Explore frameworks to develop innovative and practical solutions.
- Gain strategies for turning solutions into actionable plans.
Target Audience:
- Professionals seeking effective problem-solving skills.
- Team leaders and managers handling complex challenges.
- Entrepreneurs and business owners looking for structured methods to address issues.
Course Duration:
- Total: 2 hours
Course Structure:
Module 1: Foundations of Breakthrough Problem Solving
- Content:
- Understanding the importance of structured problem-solving.
- Identifying symptoms vs. root causes.
- Overview of breakthrough solutions and their characteristics.
Module 2: Root Cause Analysis
- Content:
- Introduction to tools: Five Whys and Fishbone Diagram.
- Collecting data to understand problems deeply.
- Avoiding common diagnostic errors.
Module 3: Generating and Prioritizing Solutions
- Content:
- Brainstorming techniques: SCAMPER and reverse brainstorming.
- Evaluating solutions based on feasibility and impact.
- Using quick prioritization matrices to identify actionable steps.
Module 4: Turning Solutions into Action
- Content:
- Developing an actionable plan: steps, timelines, and accountability.
- Measuring success: setting clear KPIs and feedback mechanisms.
- Ensuring adaptability for unexpected challenges.
Course Format:
- Live Session: Interactive discussions and hands-on activities.
- Resources Provided: Templates for root cause analysis, brainstorming, and action plans.
Course Outcomes:
- Learn to distinguish root causes from symptoms.
- Apply creative techniques to generate and prioritize solutions.
- Develop actionable strategies for addressing challenges effectively.