AI for Customer Experience and Personalization

Discover how AI can help you tailor every touchpoint to individual preferences, turning data into personalized experiences that delight customers and build loyalty.

$999.00

Description

Our AI for Customer Experience and Personalization course will teach you how to leverage AI technologies to create tailored customer experiences that drive engagement and loyalty.

What You’ll Learn:

  • Introduction to AI in Customer Experience
  • Analyzing Customer Data with AI
  • Developing Personalized Marketing Strategies
  • Implementing Recommendation Systems
  • AI-Driven Customer Service
  • Measuring Personalization Success
  • Ethical Considerations in AI Personalization

 

Who Should Enroll:

  • This course is perfect for marketing professionals, customer experience managers, data analysts, and anyone interested in using AI to improve customer interactions.

 

Prerequisites:

 

 

Course Format:

  • 2-Day online course with a mix of video lessons, hands-on projects, and interactive discussions.

Additional information

Class date

October 2024, November 2024, January 2025, February 2025, March 2025, April 2025